FAQ

☆ HOW LONG DOES PRODUCTION TAKE?
Production usually takes 3–5 business days.

HOW LONG DOES SHIPPING TAKE?
We ship within the U.S. only via USPS:

  • First-Class Mail: 3–5 business days

  • Priority Mail: 2–3 business days

Remark: Within 24 hours after you place your order, we may contact you regarding the pictures you uploaded. Please check the email address you provided. If you do not confirm the picture size in time, we will proceed with the default standard.

CAN I CHANGE THE PICTURE OR SIZE?
You must contact customer service within 24 hours of placing your order.

IS THERE A WHITE BORDER?
No, our metal prints are edge-to-edge with no white borders. 

HOW CAN I TRACK MY ORDER?
You can contact our after-sales service via email:
Email: yzmodernview@gmail.com

IS YOUR WEBSITE SAFE?
All orders are placed on an SSL secure checkout page. Your payment information is encrypted and not stored on our server. We have shipped to thousands of happy customers across the U.S.

WHAT IF MY ORDER IS DAMAGED OR LOST IN TRANSIT?
Please contact us if your order is damaged or lost during shipping. We will provide a solution after verifying the issue.

WHAT CARRIERS DO YOU USE TO SHIP?
We ship orders via USPS.

I WANT TO MODIFY MY ORDER, DO I NEED TO PLACE A NEW ORDER?
If you provide the corrected details, we can update your order without requiring a new purchase.